To make the most of our working relationship, we ask that you adopt and follow these important steps.

Purchase Orders. Suppliers should have a valid Purchase Order Number before providing any goods and/or services to Genentech. Suppliers agree to review such orders and immediately contact the requester listed on the purchase order if there are any issues that will result in the Order not being fulfilled as requested. The purchase order is considered confirmed by the Supplier unless there is a notification to the requester within 3 business days of the PO issued date stating otherwise.

Deliveries. Please refer to http://www.gene.com/gene/contact/transportation.html for routing instructions or the specific shipping instructions listed on your Purchase Order.

Invoicing. Following these invoicing guidelines will create a more efficient process for everyone. Your cooperation is greatly appreciated.

• Include the Genentech Purchase Order number, Purchase Order line number, Genentech Item number, Product Description, Unit Price, Unit of Measure and your Invoice number on your invoice. Genentech is not able to pay invoices without a valid Purchase Order referenced. If your order type doesn't require a PO please follow the non-PO invoice instruction as per your contract and/or requester.
• Please do not invoice for more than the value shown on the Purchase Order. Request an additional Purchase Order or Change Order from your Genentech contact, if you are asked to deliver more, or provide additional services not shown on the original Purchase Order. Invoices that do not show the PO number, or exceed the value on the PO, are automatically rejected by the system, and cannot be immediately matched and paid.
• Send invoices directly to Genentech Vendor Finance, PO Box 9030, South San Francisco, CA 94083-9030 unless stated differently in your contract.
• Do not send in duplicate invoices, unless requested by Vendor Finance. This simply causes further delays in the processing time of your original invoice.
• If the price shown on the PO is incorrect, contact the requester named on the Purchase Order, before invoicing.
• Incomplete or inaccurate invoices will result in significant delay in payment.

Health & Safety at Genentech. Suppliers who perform services on Genentech's campus are required, in addition to providing insurance certifications, to adhere to Genentech's safety and security requirements.